HDI® Customer Service Representative (CSR) Training

Front-line customer service representatives interact with your customers every day. Do they have the skills to create first-rate customer experiences? This one-day, skills-building and certification course introduces the skills and techniques required to provide outstanding customer service and support.

This course includes the HDI certification exam.

Cancellation and Transfer Information

PLEASE NOTE:
This course is held Virtually so you will need a quiet room for the duration of the course and a computer or laptop with internet capabilities. A headphone/speaker is also recommended.