ITIL® 4 Foundation introduction (Copy 2) - ACGC

Course Content

Introduction to ITIL® 4 Foundation (Copy 2)

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ITIL® 4 Foundation introduction (Copy 2)

Course modules (Copy 2)

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Module 1 ITIL® 4 Foundation Concepts of Service Management (Copy 2)

Module 2 ITIL® 4 Foundation Adopt and adapt Service Management (Copy 2)

Module 3 ITIL® 4 Foundation Four dimensions of Service Management (Copy 2)

Module 4 ITIL® 4 Foundation The SVS (Copy 2)

Module 5 ITIL® 4 Foundation The SVC (Copy 2)

Module 6 ITIL® 4 Foundation The ITIL Practices (Copy 2)

Module 7 ITIL® 4 Foundation ITIL Practices in detail (Copy 2)

End of module revision (Copy 2)

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Module 1 revision (Copy 2)

Module 2 revision (Copy 2)

Module 3 revision (Copy 2)

Module 4 revision (Copy 2)

Module 5 revision (Copy 2)

Module 6/7 revision (Copy 2)

ITIL® 4 Foundation Appendix (Further reading) (Copy 1)

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Appendix A-D Updated 14/07/2022 (Copy 1)

Syllabus and course updates (Jan 2020) Please read (Copy 1)

Syllabus Update Jan 2020 Walk-through with Narration (Copy 2)

AXLE Car Hire scenarios (Copy 2)

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AXLE Car hire – Role play script (Copy 2)

Interactive Quiz (Copy 2)

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Module 1 – 7 interactive quiz (Added Jan 2020) (Copy 2)

Champions Quiz challenge (Copy 1)

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Draft Lesson (Copy 1)

ITIL® 4 Foundation Mock Exams (Copy 2)

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(Old mock exams) ITIL® 4 Foundation Mock Exam 1 + 2 (Copy 2)

(Latest) ITIL® 4 Foundation Mock Exam 1 V1.4 (Copy 2)

(Latest) ITIL® 4 Foundation Mock Exam 2 V1.2 (Copy 2)

Take the exam and get certified! (Copy 2)

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Buy and take your exam today! (Copy 2)

Exam walk through, what to do and what not to do (Copy 2)

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